Switch: How to Change Things When Change Is Hard

Switch: How to Change Things When Change Is Hard

Switch: How to Change Things When Change Is Hard Chip Heath
Price: $6.96*
5.2" x 0.7" x 8"

  • In this book the Heaths show how everyday people — employees and managers, parents and nurses have united both minds and, as a result, achieved dramatic results
  • The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients
  • The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping
  • The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service
  • In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change
  • This book shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline

*Price as of 07/04/2017 8:45 PST

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